GiantTech5-Year Warranty
Confidence Beyond Installation
Your relationship with GiantTech continues after installation. Our 5-year warranty provides reassurance for eligible products and work, subject to the coverage and exclusions outlined below.
If something is not working as expected, contact our team with your order details and a description of the issue. We'll review your request and explain the next steps.
Full warranty details are being finalized. We are preparing the complete terms of our 5-year warranty, including when the warranty period begins, how products and workmanship are covered, how motors, controls and accessories are treated, whether labour, service visits, travel and shipping are included, how the repair or replacement process works, what is excluded, and who is eligible. These details will be published on this page.
In the meantime, if you have a question about your warranty, please contact us and our team will be happy to help.
How to request warranty support
To request warranty support, email [email protected] or call 942-444-4268. Include your contact details, order or invoice number if available, a description of the issue, and helpful photos or video.